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VENDOR ETIQUETTE |
To
ensure the continued quality of Kiosk Connections
service and products, we ask Corporations and Specialty
Retail Vendors to provide us with feedback regarding
their Vendor
Program experience.
We believe
this reciprocal evaluation enables Kiosk Connections,
Specialty Vendors, and Corporations to strive for continual
improvements to enhance the Vendor
Program experience
for everyone.
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In
the event a breach of conduct is reported, Kiosk Connections
reserves the right to terminate access to our services.
The following is our Standards of Etiquette
that each vendor is obliged to uphold:
- Arrival and Departure
Procedures. Arrival
and departure procedures provided by the Corporation
must be followed without exception. Frequently,
the times provided will be the only time the loading
dock/entrance area is available to the vendor.
It may also happen that the vendor has to wait
while other deliveries are made that are critical
to the Corporation. In the event of unforeseen
circumstances that would cause a delay in the
vendor's arrival or cancellation of the event,
Kiosk Connections will provide the vendor with
a contact number.
- Display Area.
Products shall be set up in a neat and professional
manner. Displays must be arranged in an attractive
manner. All boxes, carts, dollies, etc., should
be returned to your car or stored out of sight
under display tables. All trash, boxes, and debris
should be removed from the premises before leaving.
- Set up only on the tables
provided. No additional tables or setup racks
are allowed without prior consent of the participating
Corporation.
- The vendor is responsible
for providing attractive 3-sided or 4-sided
table covers that are floor length.
- The vendor must keep their
products in the space allotted.
- Products, set up materials,
and displays should not block doors, entrances,
or walk ways at any time.
- Lit candles or other live
flames are prohibited.
- If electrical access is
provided, the vendor must make sure all electrical
cords are secured, no cords or cables across
doorways or walkways.
- The vendor must not use
walls, window sills, windows, blinds, or any
of the Corporation's property for posters,
signs, or any part of their display.
- Business Cards: In some
cases, Corporations will not allow the vendor
to display their business cards. This
information will be noted on the website when
the vendor books their Vendor Day, and it
will be included in the printed information
available with each booking. It is the
vendor's responsibility to acknowledge this
provision. If asked, the vendor may
give out a business card, but the vendor may
not be able to display them.
- Promotional Posters:
If allowed by the participating Corporation,
posters, signs, and/or marquees with the vendor's
company name must be professional and of high
quality. No tattered boards or handwritten
signs. Kiosk Connections will work with
the Corporations to promote Vendor Days and
products.
- Quality Products.
Vendors must stand by the quality of their products.
Any vendor who is reported for selling low quality
or counterfeit products will be prohibited from
using Kiosk Connection services.
- All
products must have prices clearly marked.
- Restricted
Items: Any items specifically restricted
by a participating Corporation will be listed
on our website. Vendors are responsible
for reading and complying with restricted
items.
- Merchandise Return
Policy. Vendors
must clearly state their return policy and provide
contact information with all sales.
- Professionalism
/ Behavior. Professional
and courteous behavior is expected and required.
If the vendor encounters a problem, they are to
contact Kiosk Connections immediately.
- Dress
Code: A "business-casual" dress code is
required for all Vendor Days. The following
are examples of appropriate dress:
- Women - slacks, blazer,
blouses/shirts, skirts, dresses, sweaters.
- Men - slacks, sports
coats, sweaters, collared shirts.
- Inappropriate
Dress: The following are examples of inappropriate
dress. (This is not an exhaustive list.)
T-shirts, spandex or any form-fitting materials,
jeans, sweat shirts, revealing clothing, and baseball
caps. Vendors reported for inappropriate dress
could be prohibited from using Kiosk Connections
services.
- Cell
Phone/Pager Use: Cell phones and pagers
must be put in vibrate or silent mode or, if
not equipped for that, turned off completely.
Cell phone use is reserved for vital calls only.
- Children under 18 years old are not permitted
to accompany Vendors to Corporate Vendor Days.
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To
have a Kiosk Connections representative contact you, click
here
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Kiosk Connections® LLC P.O.
Box 541135 Waltham,
MA 02454-1135
phone: 781.254.2320 fax:
781.209.0543 email:
info@kioskconnections.com |
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